Avesto Group is looking for a responsible, customer-oriented, and well-organized Contact Center Specialist (Operator) to join our team.

Key Responsibilities:

• Receive and process incoming calls, as well as inquiries received through messengers, email, and other communication channels;
  • Provide customers with accurate, complete, and timely information;
  • Consult customers on the company’s services, terms of service, and procedures for submitting requests;
  • Register customer inquiries, complaints, suggestions, and requests in the CRM system;
  • Create, support, and monitor customer requests to ensure their timely resolution;
  • Forward inquiries to the relevant departments when required;
  • Inform customers about the status of their requests and the results of their review;
  • Follow approved service standards and customer communication scripts;
  • Participate in activities aimed at improving service quality and enhancing the customer experience;
  • Ensure confidentiality of information and comply with personal data protection requirements;
  • Prepare reports on work results within the scope of assigned responsibilities.

Requirements:

• Higher education in trade, logistics, management, economics, or other related fields;
  • Age: 20–30;
  • Strong written and verbal communication skills;
  • Fluency in Tajik and Russian; knowledge of Uzbek will be an advantage;
  • Confident computer skills and proficiency in MS Office;
  • Experience with CRM systems and IP telephony will be an advantage;
  • Ability to work with large volumes of information and manage multiple tasks at the same time;
  • Excellent communication skills, stress resistance, customer focus, and responsibility;
  • Ability to learn quickly and make decisions within established procedures.

We Offer:

• Employment in a stable and continuously growing company;
  • Comfortable office environment;
  • Training opportunities at the company’s expense;
  • Career growth and professional development;
  • Voluntary health insurance;
  • 5/2 work schedule.

Avesto Group is looking for a qualified and responsible Transport Department Specialist to support the effective management, coordination, and development of the company’s corporate vehicle fleet.

Key responsibilities:

• Organize and ensure the smooth daily operation of corporate transport, including buses, special-purpose vehicles, and passenger cars;
  • Manage and monitor the technical condition of a vehicle fleet of more than 700 units;
  • Coordinate with service stations and supervise vehicle repairs, maintenance, and proper operation;
  • Maintain accurate records of vehicles, fuel and lubricants, mileage, operating costs, and related documentation;
  • Develop and implement internal regulations, procedures, instructions, and operational standards for the Transport Department;
  • Monitor drivers’ performance, including discipline, work schedules, efficiency, and compliance with internal rules;
  • Participate in the recruitment, onboarding, adaptation, and offboarding of drivers;
  • Analyze and optimize routes, vehicle usage, and transport-related processes;
  • Prepare reports, analytical materials, and statistical data on fleet performance;
  • Participate in transport development projects, including electric buses, digitalization, and cashless payment solutions;
  • Prepare presentations, reports, and briefing materials for management;
  • Ensure compliance with traffic regulations and the transport legislation of the Republic of Tajikistan;
  • Communicate and cooperate with government authorities, partners, and external organizations.

Requirements:

• Higher education in transport, logistics, engineering, management, or a related field;
  • Minimum 2–3 years of experience in a transport company, corporate fleet, or similar field;
  • Understanding of fleet management principles;
  • Knowledge of the Traffic Rules of the Republic of Tajikistan;
  • Knowledge of the Transport Code of the Republic of Tajikistan;
  • Understanding of the basics of vehicle operation, repair, and maintenance;
  • Strong analytical skills and ability to work with data, reports, and Excel;
  • Ability to handle large volumes of information and manage multiple tasks simultaneously;
  • Good presentation preparation skills, including PowerPoint;
  • Strong organizational and management skills;
  • Fluency in Tajik and Russian; knowledge of English will be an advantage;
  • Confident PC user.

Additional advantages:

• Experience managing or working with a corporate vehicle fleet of 100+ vehicles;
  • Experience implementing digital fleet management systems, such as GPS tracking, fuel control, or ERP systems;
  • Experience with electric buses or alternative transport solutions;
  • Understanding of transport infrastructure projects and public-private partnership mechanisms.

We offer:

• Employment in a stable and continuously growing company;
  • Comfortable office environment;
  • Professional training at the company’s expense;
  • Career growth opportunities;
  • Voluntary medical insurance;
  • 5/2 work schedule.

Avesto Group is hiring an International Cooperation Specialist

Your responsibilities will include:
• Identifying and attracting new international partners, as well as developing and maintaining long-term partnership relations;
• Organizing and coordinating international events, including conferences, forums, meetings, seminars, and exhibitions, as well as participating in their implementation;
• Coordinating cooperation between the company’s internal departments, international partners, and event participants;
• Organizing visa support for employees and foreign guests, providing guidance on visa application procedures, and monitoring the visa issuance process;
• Preparing meeting programmes, agendas, presentation materials, and reports on the results of international cooperation activities;
• Accompanying foreign delegations and guests and providing informational and organizational support during their visits;
• Ensuring the confidentiality of information and compliance with data protection requirements;
• Carrying out other assignments from management related to the development of international cooperation.

What we expect from you:
• A university degree in international relations, international business, management, economics, or a related field;
• At least one year of professional experience in international relations, foreign economic activity, project management, or a related field;
• Fluency in the official state language and at least two foreign languages;
• In-depth knowledge of international cooperation, foreign economic activity, and project management;
• Ability to conduct research and analyse international markets and potential partners;
• Proficiency in collecting, analysing, and processing information, as well as preparing analytical materials and reports;
• Excellent business communication and negotiation skills;
• Ability to organize and coordinate the work of various internal departments and external partners.

What we offer:
• Employment in a stable and continuously growing company;
• A comfortable office environment;
• Company-sponsored training and professional development;
• Career growth opportunities;
• Voluntary health insurance;
• A five-day working week with two days off.